Sunsetting Web Building & Editing

Published

On January 28th 2024, our web app will no longer support creating and editing demos and tours. Instead, these actions will only be available in our desktop app.

Previewing, presenting and sharing demos and tours will remain available via the web.

Our product team introduced the desktop app in 2022, and we've been consistently improving it for the ultimate demo creation experience. This enhances compatibility with your product and boosts performance, prompting the decision to discontinue support for the legacy web version.

Button: Download the Demostack desktop app today.

What exactly is going to be disabled from the web?

  • Creating and editing clones

  • Creating and editing demos

  • Capturing tours

  • All other features, including presenting and sharing demo links will continue to work as usual.

How do I download the desktop app?

You can download it by clicking on the button above or on this link.

Downloading the app takes just a few minutes. Read our help article to further guide you on how to download the desktop app.

What do I do if I have issues with the desktop app?

Read this troubleshooting guide or/and contact your CSM or Demostack solution engineer. We are of course here to help you with any questions.

When is this change occurring?

On January 28th 2024, our web app will no longer support creating and editing demos and tours. Downloading the app takes just a few minutes.

Will any existing links or demo and tour assets be lost/discontinued?

No, you and your sales team will retain access to all existing links and assets you've created.

Question: What if downloading this app is blocked by IT?

If your app is blocked by IT, please refer them to our IT FAQ for solutions.